Ripley.com: Our e-commerce platform includes everything from our department store plus Mercado Ripley, our marketplace, which allows thousands of SMEs and entrepreneurs to display and market their products through the Ripley.com website. Today, we have more than 2,900 sellers. The Gross Merchandise Value (GMV) reached $USD 509 million during the last twelve months.

Ripley Bank: has more than 1.2 million clients and a gross loan portfolio that reaches USD 1,515 million. Our digital platforms are today the main channel of interaction with our customers, where more than 93% of all customers are served through our digital channels. Ripley Bank primarily serves the consumer segment in Chile and Peru, offering products such as credit and debit cards, checking and sight accounts, time deposits, insurance, consumer loans, among others.

Logistics: We have total surface area of 162,500 m2 of distribution centers across Chile and Peru. Additionally, we have an extensive logistics network that allows us to fulfill our stores and reach our customers' homes. During the last twelve months we have managed to deliver +7.6 million orders, achieving a 49% of orders delivery in less than 48 hours, thanks to the joint operation of our extensive network of physical stores and our distribution centers.

Physical stores: We have 72 stores, 42 in Chile and 30 in Peru, located in strategic locations in the most important cities of both countries, totaling a sales area of 494,000 m2. Additionally, 75% of our stores are implemented with the “Ship from store” modality, operating as mini distribution centers leveraging our logistics infrastructure on our physical store’s networks, which allows us to reduce costs and lead times.

Shopping Centers:The company has 8 shopping centers in strategic locations with a total of 512k m2 of leasable area (GLA), 3 in Chile through investments in associates with Inmobiliaria Viña del Mar (50%), plus 5 fully owned shopping centers through the subsidiary Mall Aventura S.A.

Ripley Puntos Go: Our loyalty program aims to build a long-term relationship with our customers, but specially with those who add the greatest value for Ripley, with a differentiated value proposition and pull of specific benefits obtained by accumulating points.

Ripley consolidated
Ripley consolidated

ripley.com

logistics

physical
stores

shopping
centers

bank

puntos GO

Ripley.com: Our e-commerce platform includes everything from our department store plus Mercado Ripley, our marketplace, which allows thousands of SMEs and entrepreneurs to display and market their products through the Ripley.com website. Today, we have more than 5,600 sellers. The Gross Merchandise Value (GMV) reached $USD 634 million during the last twelve months

Logistics: We have total surface area of 174,300 m2 of distribution centers across Chile and Peru. Additionally, we have an extensive logistics network that allows us to fulfill our stores and reach our customers' homes. During the last twelve months we have managed to deliver +5.7 million orders, achieving a 58% of orders delivery in less than 48 hours, thanks to the joint operation of our extensive network of physical stores and our distribution centers.

Physical stores: We have 77 stores, 45 in Chile and 32 in Peru, located in strategic locations in the most important cities of both countries, totaling a sales area of ​​496,000 m2. Additionally, 75% of our stores are implemented with the “Ship from store” modality, operating as mini distribution centers leveraging our logistics infrastructure on our physical store’s networks, which allows us to reduce costs and lead times.

Shopping Centers: The company has 7 shopping centers in strategic locations with a total of 353k m2 of leasable area (GLA), 3 in Chile through investments in associates with Inmobiliaria Viña del Mar (50%), plus 4 fully owned shopping centers through the subsidiary Mall Aventura S.A. Additionally, we have 1 shopping centers under construction in San Juan de Lurigancho, a district in Lima, which will add 59k m2 of GLA.

Bank: Banco Ripley is mainly focus on the consumer segment in both, Chile and Peru, with an offer that includes credit and cards, current accounts, time deposits, insurance, consumer loans, among other products. Banco Ripley has more than 1.4 million clients and a gross loan portfolio that reaches $USD 1,378 million. Our digital platforms are today the main channel of interaction with our customers, where more than 85% of all customers are served through our digital channels.

Chek: Our digital wallet works through a mobile application and allows the user to pay and collect through QR codes, both between people and in purchases in more than 193,000 associated businesses, in Ripley stores and Ripley.com. Additionally, we have a Mastercard Chek digital card, allowing users to pay at any store, physically or online. Chek already has a +1.5 million users’ base.

Ripley Puntos Go: Our loyalty program aims to build a long-term relationship with our customers, but specially with those who add the greatest value for Ripley, with a differentiated value proposition and pull of specific benefits obtained by accumulating points. The Ripley Puntos Go program in Chile and Peru has more than 6.2 million associated customers, with the digital channel being the main point of interaction with our customers.

Three Ripleys brands
Three Ripleys brands